Terms and Conditions

Introduction and Acceptance of Terms

These Terms and Conditions ('Terms') govern your access to and use of the Topspin website and all associated services. By creating an account, depositing funds, or otherwise using Topspin, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not access or use our services. These Terms are effective as of 1 January 2026 and were last updated on that date.

Eligibility Requirements

You must be at least 18 years of age, or the legal age of majority in your place of residence if higher, to register for or use a Topspin account. By registering, you confirm that you meet this age requirement and that you are legally permitted to participate in online gambling activities in your jurisdiction. Topspin reserves the right to request proof of age or identity at any time and to suspend accounts pending verification.

Account Registration

To use Topspin's services, you must create a personal account by providing accurate, current, and complete information, including your full name, date of birth, and contact details. Each individual may hold only one account, and accounts may not be shared, transferred, or used on behalf of another person. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.

Deposits and Withdrawals

Deposits must be made using approved payment methods and funds must belong to the account holder; third-party payments are strictly prohibited. Withdrawal requests are subject to identity verification and may require supporting documentation before funds are released. Topspin reserves the right to impose minimum and maximum deposit and withdrawal limits, and processing times may vary depending on the payment method used.

Bonuses and Promotions

Any bonuses, free spins, or promotional offers provided by Topspin are subject to specific terms, including wagering requirements, expiry dates, and eligible games, which will be disclosed at the time of the offer. Topspin reserves the right to modify, withdraw, or void a bonus if the associated terms are breached or if abuse of the promotion is suspected. Winnings derived from bonus funds may be capped or subject to additional conditions before withdrawal is permitted.

Account Suspension and Termination

Topspin reserves the right to suspend, restrict, or permanently close an account if it suspects fraudulent activity, breach of these Terms, multiple account creation, or use of prohibited software such as bots or automated betting systems. Accounts may also be suspended to allow for identity or source-of-funds verification. In cases of confirmed misconduct, Topspin may withhold winnings and reverse deposits made in connection with the violation.

Responsible Gambling

Topspin is committed to promoting responsible gambling and offers tools such as deposit limits, self-exclusion, and account cooling-off periods to help players manage their activity. Users who believe they may have a gambling problem are encouraged to make use of these tools or seek independent support. Topspin does not accept liability for losses incurred by players who choose not to utilise available responsible gambling features.

Dispute Resolution

Any dispute arising from your use of Topspin should first be raised with our customer support team, who will attempt to resolve the matter promptly and fairly. If a resolution cannot be reached internally, the dispute may be escalated to an independent third-party mediator or alternative dispute resolution service where available. Continued use of Topspin's services constitutes acceptance that disputes will be handled in accordance with this process.

Limitation of Liability

Topspin provides its services on an 'as is' basis and does not guarantee uninterrupted or error-free access at all times. To the maximum extent permitted, Topspin shall not be liable for indirect, incidental, or consequential losses arising from use of the platform, including technical failures or connectivity issues. Nothing in these Terms excludes liability that cannot be lawfully excluded.

Amendments to These Terms

Topspin may update or revise these Terms from time to time to reflect changes in our services, technology, or operating practices. Material changes will be communicated through the website or via account notifications, and continued use of Topspin after such changes constitutes acceptance of the revised Terms. We encourage users to review this page periodically to stay informed of the current version.