Responsible Gambling

Our Commitment to Responsible Gambling

Topspin is committed to providing a safe and enjoyable entertainment experience for all players. We believe that gambling should always remain fun and never cause harm to you, your finances, or your relationships. This page outlines the tools and resources available to help you stay in control, effective as of 2026.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the early signs is important. These may include chasing losses, spending more time or money than intended, neglecting work or personal relationships, borrowing money to gamble, or feeling anxious, guilty, or irritable about your gambling habits. If any of these signs feel familiar, we encourage you to take a break and consider reaching out to a support service.

Setting Deposit Limits

Topspin allows you to set daily, weekly, or monthly deposit limits on your account to help manage your spending. Once a limit is set, it cannot be increased immediately and any request to raise it will only take effect after a short cooling-off period. Lowering your limit, however, can be actioned right away.

Taking a Time-Out

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a set period, such as 24 hours, seven days, or 30 days. During this time, you will not be able to log in, deposit, or place bets. This option is designed to give you space to reassess your gambling habits without permanently closing your account.

Self-Exclusion Options

For players who require a longer-term solution, Topspin offers self-exclusion, allowing you to close your account for an extended period or indefinitely. Once self-exclusion is activated, it cannot be reversed before the agreed period has elapsed, and all marketing communications will cease. We encourage anyone considering self-exclusion to also seek guidance from a local support organisation.

Reality Checks and Account Activity

To help you stay aware of your play, Topspin provides periodic reality check notifications that display your session duration and activity. We also encourage players to regularly review their account history, including deposits, withdrawals, and time spent playing, to maintain a clear picture of their gambling behaviour.

Support for Family and Friends

Problem gambling doesn't only affect the individual, it can impact loved ones as well. If you are concerned about someone else's gambling behaviour, many local support organisations offer resources and guidance specifically for family members and friends. Topspin encourages open conversations and seeking help early.

External Support Resources

If you or someone you know is struggling with gambling, we strongly recommend contacting local, independent support organisations that specialise in gambling harm and financial counselling. These services are typically free, confidential, and available in Australia through national helplines and community health services. Topspin does not provide counselling directly but encourages all players to seek professional support when needed.

Age Verification and Access Restrictions

Topspin requires all players to be of legal gambling age and undergoes identity verification checks to prevent underage access. We also support the use of third-party filtering software that can restrict access to gambling websites for those who wish to block such content from their devices.

Reviewing and Updating This Page

Topspin regularly reviews its responsible gambling practices to ensure they reflect current best standards and player needs. This page was last updated in 2026 and may be revised periodically to include new tools or resources. We encourage players to check back regularly for the most current information.